Who we are
Our website address is:
We understand the importance of privacy protection. This privacy policy discloses our privacy practices related to the services we offer to our customers (the “Services”) and to the use of this website, and any other website or online service on which we display a link to this privacy policy (each, a “Website”). It describes the types of personal information we collect, how safe your personal information is with us, with whom we share, how do we process and the choices you can make about our use of the information. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Refund Policy
All commissions payable to Bharati Energy by Service Professionals on consummated transactions, i.e. exchange of services for consideration, are final and non-refundable. All monies paid by Service Professionals in form of Credits are non-interest bearing. Unutilised and unclaimed “Credits” for a period of more than 364 days from the date of purchase of “Credits” shall expire and stand forfeited. No refunds of credits will be processed after the expiry date.
Cancellation Policy
For general appointments, which are scheduled within 15 minutes of receiving the complaint, the following cancellation policy applies:
- If you cancel the appointment more than 24 hours in advance, there will be no cancellation fee.
- If you cancel the appointment within 24 hours of the scheduled time, a cancellation fee of Rs.50 will be charged.
- In case of a no-show, where you are not available on the time of scheduled appointment without prior notice, a cancellation fee of Rs.150 will be charged.
To avoid a cancellation fee, please provide cancellation notice at least [24 hours] prior to your appointment.
You can cancel or reschedule an appointment by emailing us at [info@bharatienergy.co.in] or calling our office at [18008899180].
Shipping & Delivery Policy (Standard) for Bharati Energy
At Bharati Energy, we prioritize delivering exceptional services to our clients. Although we primarily provide domestic electrical services, energy consulting and project development services and do not sell physical products online, we understand the importance of clear communication and transparency. Hence, we have formulated a standard shipping and delivery policy that outlines our practices for any relevant scenarios. Please note that this policy may not be applicable to all our services.
Service Delivery Method: Bharati Energy delivers its services through direct engagement and collaboration with clients. Our team of experts will work closely with you to understand your requirements, provide onsultations, and develop tailored solutions.
Delivery Timeframe: The timeframe for service delivery will be agreed upon during the initial consultation and outlined in the project agreement. We strive to adhere to the mutually agreed-upon timelines to ensure efficient project execution and completion.
Communication and Updates: Throughout the engagement, we maintain open communication channels with our clients. Our team will provide regular updates on the progress of the project, address any queries, or concerns promptly, and keep you informed about any significant
developments.
Documentation and Reports: Depending on the nature of the project, Bharati Energy may provide documentation and reports as part of the service deliverables. These documents will be shared electronically, either via email or through secure online platforms.
Project Completion: Upon the successful completion of the project, Bharati Energy will ensure that all necessary deliverables, including final reports or recommendations, are provided to you in a timely manner. These deliverables will be shared electronically, and if required, physical copies can be provided through traditional mailing services upon request and at the client’s expense.
Additional Services or Support: If additional services or support are required after the project completion, Bharati Energy is available to assist. We can discuss the scope of additional services and provide a separate agreement or contract to address such requirements.
Please note that this shipping and delivery policy is specific to the standard services provided by Bharati Energy. If you have any further questions or need specific information regarding the delivery of a particular service, please contact our team, and we will be glad to assist you.
We appreciate your trust in Bharati Energy and are committed to delivering high-quality services to meet your energy needs.
Information Collection And Use
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but it is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and are used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technology to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
We may process the personal information we collect in the context of our Services as follows:
- To connect with customer for administrative purpose, like customer service, website maintenance, to inform related to issue or new updates about our services.
- To understand and analyze the usage trends and preferences of our customers, to improve our Services, and to develop new products, services, features, and functionalities.
Bharati Energy uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India; and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Bharati Energy will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Bharati Energy may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Bharati Energy
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
All your personal information will be secured, and We don’t disclose your personal information to any 3rd party companies for marketing campaign your info is safe with us. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
- You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.